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Staff Triage & RCA Engineer

Agility Robotics · Hybrid- Fremont, CA · Hybrid

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About Agility Robotics

Agility's humanoid robots are deployed today in manufacturing, distribution, and logistics. Proven automation for industrial environments. Backed by SoftBank VF.

About the role

Agility Robotics is at the forefront of humanoid robotics, redefining how robots interact with and navigate the human world. Our robots rely on a complex intersection of hardware and advanced software to perform tasks in dynamic environments.

What they're looking for

  • 10+ years of experience in Systems Integration, Software-Hardware interface, R&D, or similar roles involving complex mechatronic or autonomous systems
  • Proven track record of leading complex, ambiguous technical investigations and defining scalable engineering processes or tooling
  • Experience with monitoring and observability platforms (e.g., Datadog, Splunk, or New Relic)
  • Experience working with cloud storage and databases (e.g., AWS S3, SQL, or NoSQL) to retrieve and analyze large-scale telemetry and video datasets
  • Experience influencing cross-functional engineering teams and mentoring technical contributors
  • Preferred: Experience with HW/SW integration and design on HiL
More about this role

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.

Agility Robotics is at the forefront of humanoid robotics, redefining how robots interact with and navigate the human world. Our robots rely on a complex intersection of hardware and advanced software to perform tasks in dynamic environments.

We are seeking a Staff Triage & RCA Engineer to provide technical leadership for software issue triage and root cause analysis across our robotic systems. In addition to leading complex investigations, this role will define the processes, tooling, and technical systems used to diagnose and resolve failures at scale.

You will serve as a technical authority for ambiguous hardware-software failures, establish standards and methodologies for triage and RCA, and drive the development of diagnostic tools and infrastructure that improve the efficiency and effectiveness of...

Read the full posting on Agility Robotics's site ↗

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