Aledade is a national leader empowering primary care organizations with actionable insights to improve patient health and support business sustainability. Backed by Lightspeed.
About the role
The Manager, Customer Engagement serves as a central architect for product Go-To-Market (GTM) execution, bridging the gap between technical product development and clinical application to maximize time-to-value. Operating with minimal oversight under the general direction of their leaders, the Manager is responsible for quarterbacking the end-to-end launch lifecycle for assigned product and program portfolios (such as Quality, Affordability, or Care Programs). Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s Degree with 5 or more years of experience in customer success, client solutions, professional services, or product operations
- Prior experience at a healthcare services or healthcare technology company, with strong familiarity in primary care workflows and value-based care contracts
- Proven ability to independently scope, map, and navigate complex or ambiguous projects, applying broad expertise to make the unknown known and propose creative solutions
- Highly consultative skillset with a strong sense of curiosity, possesses the initiative to take on ambiguous challenges and "make the unknown known"
- Must be willing to learn and actively utilize AI tooling as a necessary element of daily work to automate and scale workflows, including content development
- Capable of leading existing or well-defined tasks with minimal guidance, applying extreme attention to detail across deliverables
More about this role
The Manager, Customer Engagement serves as a central architect for product Go-To-Market (GTM) execution, bridging the gap between technical product development and clinical application to maximize time-to-value. Operating with minimal oversight under the general direction of their leaders, the Manager is responsible for quarterbacking the end-to-end launch lifecycle for assigned product and program portfolios (such as Quality, Affordability, or Care Programs). This role requires a consultative and solution-oriented professional with a deep sense of curiosity to navigate ambiguous environments and make the unknown known. The Manager will actively utilize proprietary AI-driven workflow tools to scale enablement content, resolve complex roadblocks with creativity, and coordinate cross-functional teams to ensure releases are completely field- and practice-ready.
Candidates should be comfortable working remotely from anywhere within the US, across all US time zones.
- End-to-End Release Management & Coordination: Fully quarterback the product launch lifecycle for assigned portfolio. Coordinate cross-functionally across Product, Business, Legal, and Field teams to track technology...
Browse similar: Startup jobs · Remote jobs