Aledade is a national leader empowering primary care organizations with actionable insights to improve patient health and support business sustainability. Backed by Lightspeed.
About the role
Reporting directly to the Center for Medicare and Medicaid Innovation (CMMI) Program Manager, the Program Specialist will be a pivotal contributor to the operational excellence and strategic growth of our CMMI initiatives. This role is responsible for the intricate management and refinement of core program processes, ensuring seamless execution across all facets of CMMI models (LEAD & REACH). Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Bachelor’s degree in a relevant field
- 3+ years of progressive healthcare experience
- Thrives in a fast-paced environment and manage multiple priorities
- Familiar with project management tools such as Monday.com
- Experience in data analytics using Excel or Google Sheets
- Willingness to travel as needed to Aledade’s headquarters and other offsite meetings (less than 10% across the year anticipated)
More about this role
Reporting directly to the Center for Medicare and Medicaid Innovation (CMMI) Program Manager, the Program Specialist will be a pivotal contributor to the operational excellence and strategic growth of our CMMI initiatives. This role is responsible for the intricate management and refinement of core program processes, ensuring seamless execution across all facets of CMMI models (LEAD & REACH). The Specialist will play a key role in analyzing program performance, identifying opportunities for optimization, and collaborating with diverse internal teams to implement innovative solutions that enhance engagement and outcomes within the CMMI model framework. This position is central to translating strategic vision into operational reality, driving the continuous improvement and successful scaling of CMMI models.
Candidates should be comfortable working remotely from anywhere within the US, across all US time zones.
Working and supporting day-to-day ACO REACH & LEAD processes and operations:
- Manage Zendesk incoming/outgoing communications for the CMMI team, responsible for all Zendesk tickets, escalating tickets as needed to the appropriate person/team
- Find and build out solutions in...
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