Allego's leading AI powered sales enablement platform combines sales training, coaching, content management, and digital selling. Backed by General Catalyst.
About the role
The Senior Customer Success Manager – Adoption (SCSM) works with Allego's existing enterprise customers to drive expanded usage and adoption via the Allego Blueprint. This role is for someone who has strong relationship management skills, business discovery acumen, project management skills, is tech savvy, friendly, and values being part of an evolving, amazing team. As a SCSM, you are ultimately responsible for the high touch post implementation services lifecycle of Allego customers through renewal and beyond. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years in a fast paced, SaaS client services role that includes experience with ongoing relationship management and expansion of customer adoption. Revenue enablement industry experience is a plus
- Strong project management background in a client relations/ account management environment using a consultative approach
- Self-motivated, proactive team player with innovative ideas to drive client loyalty, retention, and expansion
- Excellent individual and group presentation, written and oral communications skills
- Strong interpersonal skills and experience initiating and building positive relationships
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously and set proper expectations
More about this role
Allego is a rapidly growing SaaS technology company in the Boston area and creator of the market-leading Revenue Enablement Platform. Our technology helps Go-To-Market teams build the skills and access the knowledge they need to succeed in every selling situation.
Allego is the only revenue enablement platform to be named a Leader in both the Forrester Wave™ and the inaugural Gartner® Magic Quadrant™ for Revenue Enablement Platforms.
Not only are we growing quickly, but we’ve also been recognized as a top place to work by The Boston Business Journal, The Boston Globe, and Inc. Magazine. In addition, Selling Power named Allego one of the 50 Best Companies to Sell For in both 2025 and 2026.
The Senior Customer Success Manager – Adoption (SCSM) works with Allego's existing enterprise customers to drive expanded usage and adoption via the Allego Blueprint. This role is for someone who has strong relationship management skills, business discovery acumen, project management skills, is tech savvy, friendly, and values being part of an evolving, amazing team.
As a SCSM, you are ultimately responsible for the high touch post implementation services lifecycle of Allego customers through...
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