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Director of Operations (Product, Engineering & Technical Solutions)

Alloy · New York City · On-site

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About Alloy

Alloy is the global AI-powered risk management platform that accelerates onboarding, stops financial crime, and simplifies compliance. Backed by Bessemer and Techstars.

About the role

Own how two-thirds of Alloy operates. You'll set the operations strategy for PETS, sit on Alloy's senior leadership team, report to our Chief Product & Operating Officer, and lead a team of Operations Managers and an Applied AI Engineer. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Experience leading operations for Product, Engineering, and/or Technical Solutions teams at a high-growth startup
  • Measurement built from no baseline, such as cost to serve, capacity or effort models, or unit economics for solutions and engineering teams, and used to change real decisions
  • Fluency in how engineering teams work. You engage credibly with Engineering leaders on SDLC, triage, and process. You do not need to be a former engineer
  • Experience leading and developing a high-performing team, with real investment in each person's career growth
  • Based in New York and able to work from our Union Square HQ four days a week
More about this role

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world's leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong.

See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces , Forbes America's Best Startup Employers , Best Fintech to Work for by American Banker , year after year.

Check out our investors and read more about us here .

Product, Engineering, and Technical Solutions (PETS) make up two-thirds of Alloy and own the products and capabilities that drive outcomes for our clients. As Alloy grows, we keep rethinking how we operate: delivering first-of-their-kind client solutions, building scale and consistency in our core, and leveling up our platform. PETS Operations sits at the center of that work. The team keeps every group focused on high-impact problems, cuts toil out...

Read the full posting on Alloy's site ↗

Operations

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