Find company insights, market data and research across 500M+ documents instantly. Make faster, confident decisions with AlphaSense's AI-powered platform. Backed by SoftBank VF.
About the role
We’re looking for a Manager of Customer Success to lead, develop, and inspire a team of approximately 3 to 5 client-facing product experts who help our customers get maximum value from AlphaSense. As a leader in our Customer Success organization, you’ll partner closely with Account Executives (pre-sales) and Account Managers (post-sales) to ensure our Customer Success Managers are delivering exceptional engagements — from high-impact demos that win new business to adoption campaigns that drive long-term success. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2+ years in a client-facing SaaS role (Customer Success, Sales Engineering, Product Specialist, or similar)
- 1+ years leading high-performing teams
- Deep understanding of financial services workflows, expertise in investment banking, private equity, and hedge funds is a plus
- Exceptional communicator with strong presentation skills and the ability to tailor narratives to senior stakeholders
- Data-driven decision-maker who uses metrics and insights to prioritize and measure success
- Thrive in a fast-paced, high-growth environment and enjoy building for scale
More about this role
AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit www.alpha-sense.com . Come join us.
We’re looking for a Manager of Customer Success to lead, develop, and inspire a team of approximately 3 to 5 client-facing product experts who help our customers get maximum value from AlphaSense.
As a leader in our Customer Success organization, you’ll partner closely with Account...
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