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Seller Ops Specialist

Amazon Leo · Chengdu, CHN · On-site

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About Amazon Leo

Experience high speed satellite internet service with Amazon Leo. Stream 4K videos, make seamless video calls, and stay connected anywhere in the world. Backed by Space Capital.

About the role

You'll start your day reviewing classification queues and prioritizing items based on delivery targets and regulatory urgency. Throughout your work, you'll research product details, apply the correct tariff or export control codes, and flag items that require further review. You'll join team syncs to discuss process updates, share insights from recent legislative changes, and support junior associates working through complex cases. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.

Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program manager and carrier specialists actively participating in Amazon's international expansion goals. We are seeking some highly motivated individuals who are interested in providing best-in-class logistics service to customers.

Key job responsibilities

1. Handling assigned daily tasks according to process map and SOP, manage and handle exceptions in daily work. Use knowledge and skills to meet assigned goals and SLA.

2. Collaborating with origin and destination teams to solve issues/requests to secure selling partners' experience.

3. Handling problems with minimal visible risks or roadblocks, troubleshooting problem with no existing procedure or SOP with LSPs; evaluating compliance risks and escalates roadblocks.

4. Working on standardization and Kaizen among internal function partners to improve operation efficiency and service...

Read the full posting on Amazon Leo's site ↗

Fulfillment & Operations Management

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