The AI partner built for clinicians, backed by 3x ROI. Turn frontier intelligence into measurable clinical, quality, and financial outcomes. Backed by a16z, Kleiner Perkins and 500 Global.
About the role
The mission of an Account Manager (Care Transformation) is to build strong, long-term partnerships that drive meaningful positive change for providers, patients, and administrators across the healthcare landscape. You'll own your accounts from enterprise signature forward — retain, expand, renew — including the commercial outcomes that come with them. Working closely with leaders across health systems, you'll deepen adoption of Ambience from initial enterprise rollout into new care settings and new products. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 8+ years of experience in strategic account management, healthcare transformation, health tech implementation, or healthcare management consulting. You've worked closely with provider organizations and know how to navigate complex health systems
- You have owned commercial outcomes directly — renewals, expansions, pricing and packaging decisions, and contract negotiation. You've been in the negotiation, not next to it
- Proven track record of managing and expanding enterprise partnerships — you've led post-sale motions, grown deployed footprints into enterprise-wide relationships, and built champions across clinical, operational, and executive teams
- Exceptional communicator with the ability to switch fluently between clinical, operational, and financial language. You know how to meet stakeholders where they are and communicate with clarity and credibility across functions
- Comfortable operating independently in high-ambiguity environments. You bring structure where none exists, anticipate roadblocks, and take ownership without waiting for instructions
- Deeply mission aligned — you care about fixing what's broken in healthcare and are motivated by working with a team that shares that urgency
More about this role
Here at Ambience, we never set out to be just another scribe. We’re building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.
Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work. Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.
Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners. We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.
Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025. We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and...
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