One software suite with comprehensive solutions for Resources + Recycling, Transport + Logistics, and Sustainability Intelligence for EHS + ESG across any industry. Increased efficiency, sustainability & lots more! Try AMCS software solutions now! Backed by Insight.
About the role
Provide first line support to customers for incidents / requests for AMCS customer base and ensure that all calls/responses meet AMCS Quality standards and KPI’s. Address and resolve incoming application questions and incidents from end users Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Fluent Dutch speaker (written and spoken) required, to support our EMEA customer base
- Experience in a customer facing role is desirable but not essential
- You can operate independently as well as in a team
- You have excellent communication skills (written as well as spoke). You are not shy to keep asking questions to our customers in order to get to the bottom of things for a flawless intake
- Strong understanding of the Microsoft Office Suite
- Good understanding of Cloud Computing (Azure)
More about this role
Are you passionate about delivering exceptional support and solving complex problems? We're looking for a Software Support Engineer to join our Global Customer Support Team and provide first-line support for our software solutions to customers across the EMEA region.
This is a mid-shift role where you'll take ownership of the correct intake, assignment, and monitoring of software-related requests and issues — working both independently and as part of a collaborative, diverse team.
Fluency in Dutch is required for this role, as you'll be supporting our valued customers across the EMEA region.
If you thrive in a fast-paced, complex environment and love being the first point of contact for solving customer challenges, we'd love to hear from you!
At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help reshape the industries that sustain our world.
We build intelligent, cloud-based SaaS solutions that turn complex operations into smarter, more sustainable performance. Powered by AI, data and deep industry expertise, our technology helps...
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