One software suite with comprehensive solutions for Resources + Recycling, Transport + Logistics, and Sustainability Intelligence for EHS + ESG across any industry. Increased efficiency, sustainability & lots more! Try AMCS software solutions now! Backed by Insight.
About the role
Join our Global Customer Support Team and help customers succeed with the software that powers their operations. As a Software Support Engineer, you will be the first point of contact for customers, helping them resolve issues, answer questions, and get the most value from our solutions. You will combine technical troubleshooting, analytical thinking, and strong communication skills to deliver an exceptional customer experience. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience in a customer facing role is essential
- You can operate independently as well as in a team
- You have excellent communication skills (written as well as spoke). You are not shy to keep asking questions to our customers to get to the bottom an issue
- Ability to vary communication based on the target audience (ex: SuperUser, IT, C-Level)
- Strong understanding of the Microsoft Office Suite
- Good understanding of Cloud Computing (Azure) or other SaaS software support
More about this role
At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help reshape the industries that sustain our world.
We build intelligent, cloud-based SaaS solutions that turn complex operations into smarter, more sustainable performance. Powered by AI, data and deep industry expertise, our technology helps customers optimise routes, manage recycling, improve compliance, unlock insight and move faster toward a more efficient, circular future.
Join AMCS and be part of a global team where purpose meets performance. Here, you can grow your career, challenge what’s possible and work on technology that makes a measurable difference — for our customers, our communities and the planet
Join our Global Customer Support Team and help customers succeed with the software that powers their operations.
As a Software Support Engineer, you will be the first point of contact for customers, helping them resolve issues, answer questions, and get the most value from our solutions. You will combine technical troubleshooting, analytical thinking, and strong...
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