Amira: Purposeful Technology Built for Teachers and Educators Amira is designed to help students achieve reading proficiency. Backed by Owl Ventures.
About the role
The Success Operations Engineer serves as the technical architect behind our Success team's customer engagement strategy. You'll own the automation infrastructure that enables our team to proactively serve school districts helping students learn to read. This role sits at the intersection of customer success operations, data, and AI-enabled communication, translating our team's strategic goals into scalable, automated workflows. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience in customer success operations, marketing operations, or similar technical operations role
- Expert-level knowledge of ChurnZero, including play creation, segmentation, and reporting
- Strong proficiency with email automation and customer communication workflows
- Demonstrated ability to write and optimize SQL queries for data extraction and analysis
- Experience working with APIs and building integrations between platforms using tools like Zapier, Make (formerly Integromat), Workato, or custom API connections
- Proven track record of building automated workflows that drive measurable business outcomes
More about this role
Job Title: Success Operations Engineer
Amira accelerates reading outcomes by delivering the science of reading and neuroscience to every student. Validated by independent efficacy research from universities and state education agencies, Amira's impact on student reading growth is proven nationwide. More than 2,500 school districts and state agencies trust Amira to deliver measurable reading results with over 5 million students around the world becoming stronger readers with Amira.
Unlike any other edtech tool, Amira continuously pinpoints each student’s reading skills and helps teachers build lessons aligned to their district’s curriculum, drawing directly from the high-quality instructional materials they already use. Teachers can finally differentiate instruction with evidence and ease, and every student gets the one-on-one practice they need, whether they’re racing ahead or working to catch up.
Join our mission-driven team of reading scientists, AI engineers, educators, and business builders, and help to make every child become a proficient reader.
The Success Operations Engineer serves as the technical architect behind our Success team's customer engagement strategy. You'll...
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