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Executive Director, Program Management, Customer Experience

Amplify Education · Remote - United States · Remote

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About Amplify Education

Amplify Education is leading the way in creating next-generation curriculum and assessment programs. Backed by Learn Capital.

About the role

Portfolio Governance, Strategy & Cross-Functional Alignment (30%) Formulate and execute the overarching PMO and Program Management vision for the Customer Experience organization, ensuring portfolio priorities directly align with broader enterprise goals. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Minimum Education and Experience
  • Bachelor’s Degree or equivalent experience
  • 8+ years of program, project, or portfolio management experience in a complex, fast-paced environment
  • 7+ years of direct people management experience, including experience managing people managers or Associate Director-level leaders
  • Advanced knowledge of project management methodologies (Agile, Waterfall, Lean) and enterprise portfolio tooling (e.g., Smartsheet, Jira, Asana)
  • Demonstrated experience leading enterprise-wide cross-functional initiatives involving Product, Engineering, Finance, Operations, and Sales
More about this role

Amplify helps teachers bring delight and rigor to students every day. We have become a leader in K–12 literacy, biliteracy, math, and science by building inspiring teaching and learning experiences based on research. The Amplify Classroom platform combines curriculum, assessment, and supplemental learning into one coherent high-quality instructional system. A pioneer in education since 2000, Amplify has developed deep relationships in states and districts by partnering with educators to drive implementation quality and improved outcomes. Today, Amplify serves more than 18 million students and teachers across all 50 states and on six continents. For more information, visit Amplify.com .

The Executive Director (ED), Program Management, Customer Experience is an executive leadership role responsible for leading the portfolio-wide strategy, delivery governance, and operational execution of program management across the Customer Experience organization. Sitting above the Associate Director tier, this role provides strategic oversight of all project and program management activities, ensuring alignment with enterprise-wide strategic goals in Customer Experience.

The ED oversees...

Read the full posting on Amplify Education's site ↗

Customer Experience

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