From analytics to feedback to code, Amplitude brings AI into every step of building self-improving products. Start free with 2M events per month. Backed by Battery, Sequoia and Y Combinator.
About the role
Amplitude is the leading AI analytics platform, and our ability to deliver measurable customer outcomes quickly is a key part of how we keep that lead. The Customer FDE (Forward Deployed Engineering) team sits at the intersection of engineering, product, and customer success — owning the technical delivery that takes validated products from co-development and implements them across enterprise customers.
What they're looking for
- Own enterprise implementations end-to-end — engage during sales to map customer needs to capabilities, scope implementation plans, and deliver through post-deployment validation with measurable customer outcomes
- Ship early, ship often, and gather feedback — treat every customer interaction as an opportunity to validate your approach and course-correct quickly
- Build reusable patterns and playbooks — when you solve something once, make sure the next person doesn't have to solve it again, identify and document implementation patterns that reduce effort for subsequent engagements
- Feed structured signals back to Product — translate customer pain into actionable product feedback that influences the roadmap, surface gaps so they get fixed rather than hiding them
- Establish an AI-native engineering workflow — AI tools are integral to how you write, test, debug, and deliver code, not an occasional supplement, this is a professional standard, not an optional enhancement
- Proactively identify the right engagements — dictate what you work on, identify accounts that need FDE engagement pre-Sales, and have the judgment to say "no" when the fit isn't right
More about this role
Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com .
As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.
Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.
Amplitude is the leading AI analytics platform, and our ability to...
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