Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
About the role
As the leader of Partner Services Delivery and Success within Partnerships at Anthropic, you will lead the global field delivery, partner success and partner health teams that make Claude deployments succeed at our customers when our partners build and run them. This is a senior leadership role on the Partnerships leadership team, reporting to the Global Head of Partnerships. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Working with the account team. Account executives, the partner account and success teams, and the partner's own delivery leadership, so that a deployment has one plan and one set of owners rather than three
- The bench. Delivery capability in markets that do not yet have any, built with partners who have not done this work before
- Have 15+ years in technical delivery, professional services or solutions leadership, including several years leading leaders
- Have built a delivery organisation rather than inherited one, and have executed through a period when its volume changed by an order of magnitude
- Have been accountable for whether large enterprise deployments reached production and were used, not only whether they were delivered to plan
- Have run delivery through other people's engineers and still held the quality bar, so you know the difference between assuring work and policing it
More about this role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
As the leader of Partner Services Delivery and Success within Partnerships at Anthropic, you will lead the global field delivery, partner success and partner health teams that make Claude deployments succeed at our customers when our partners build and run them. This is a senior leadership role on the Partnerships leadership team, reporting to the Global Head of Partnerships.
A deployment starts with work the business wants an agent to do: a research process in a bank, claims handling at an insurer, engineering workflows in a retailer. A partner's...
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