Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
About the role
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience running incidents or urgent escalations from start to finish in trust and safety, security, platform integrity, crisis management, or a comparable field, and readiness to lead high-severity incidents with support
- Hands-on experience with incidents where someone was abusing or misusing a product or platform, such as account compromise, fraud, or coordinated malicious activity
- Ability to make clear decisions under time pressure, record your reasoning, and recognize when a decision belongs to Legal, Policy, or leadership
- Ability to write short, accurate updates that an executive can act on and that hold up to legal and external scrutiny
- Experience coordinating people across many functions who do not report to you, securing their commitments, and following through on them
- Experience improving an operational process on your own initiative, and the ability to tell which steps need a person and which can be automated
More about this role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic's Safeguards team plays a critical role in ensuring our AI systems are deployed safely, responsibly, and in line with our values.
As an Incident Manager, you will manage Safeguards incidents involving our AI systems from declaration through closure. You will assess severity, bring in the right people from Legal, Communications, Policy, Threat Intelligence, Security, Engineering, and research teams, keep leadership informed, and see follow-up work through. You will also oversee the Safeguards Enforcement on-call queue on a rotating basis, and help build and scale the incident response program, including runbooks, post-incident reviews, and automation of routine work.
Important context for this role: in this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, sexual, or psychologically...
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