Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. Backed by Accel, Bessemer and General Catalyst.
About the role
Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. Our systems lead owns the architecture and data model. Our GTM Systems team builds and releases changes in Salesforce. Our AI Operations Engineer builds the agentic workflows that run on top of it. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Experience running discovery and requirements sessions with business stakeholders, and turning what you hear into user stories, process flows, and acceptance criteria
- A track record of working with a systems or engineering team through a build, from requirements handover to release
- Clear written communication: your requirements get built correctly the first time, your release notes tell non-technical users what changed and what to do, and your documentation is something people actually use
- You already use LLM tools like Claude in your day-to-day work and can show where it changed how you gather requirements, test, or document
- A track record of owning a production Salesforce org or business systems stack, including the intake, triage, and release processes around it
- Strong Salesforce admin skills: declarative configuration, flows, validation rules, the security and sharing model, and reporting
More about this role
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. Our systems lead owns the architecture and data model. Our GTM Systems team builds and releases changes in Salesforce. Our AI Operations Engineer builds the agentic workflows that run on top of it. This role connects the business to all of them: a senior business systems analyst who runs discovery, captures requirements, leads UAT, and publishes release notes for every bug fix, improvement, enhancement, and new build, and who is hands-on enough as a Salesforce admin to keep the platform healthy in production. You'll use Claude every day to draft requirements, write test cases and release notes, and keep documentation current, and...
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