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Head of Customer Success & Professional Services

ANYbotics · United States · On-site

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About ANYbotics

Backed by Bessemer.

About the role

As a Head of Customer Success & Professional Services for the US, you will lead and grow our US post-sales team. You will take over an established team of 3 field engineers, develop them further and grow the team as our US business expands. You will own the delivery of our robotic fleet deployments across North America, from contract signature to operational autonomy and long-term value. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

ANYbotics is a fast-growing tech company dedicated to shaping the future of mobile robotics across multiple industries. Join our highly talented and motivated team of more than 200 people and work on cutting-edge robot technology.

As a Head of Customer Success & Professional Services for the US, you will lead and grow our US post-sales team. You will take over an established team of 3 field engineers, develop them further and grow the team as our US business expands. You will own the delivery of our robotic fleet deployments across North America, from contract signature to operational autonomy and long-term value.

This is a player-coach role in a growth phase. You will lead key customer projects yourself and work on site with customers, while strengthening the processes, tools and standards that let the team scale. The role is highly cross-functional: you will work closely with Sales, Business Value Consultants, Product and Engineering to align customer value, delivery and product feedback. You will be the senior representative of ANYbotics’ delivery organization in the region and the trusted partner for customer stakeholders from site operators to the C-suite.

ANYbotics brings...

Read the full posting on ANYbotics's site ↗

Professional Services & Customer Success

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