Anyfin kan sänka räntan på delbetalningar, kreditkort och privatlån. Backed by Accel.
About the role
As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission.
What they're looking for
- 1–2 years experience in fintech operations, underwriting support, KYC/KYB, QA, customer operations, or similar roles
- Experience working with internal tools, multi-step workflows, or case management systems
More about this role
At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Finland, Norway, and Germany save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, new tools, and new products ahead, we’re on the lookout for more brilliant minds and big hearts to grow our Operations team.
We’re now hiring a Swedish-speaking Operations Agent who’s eager to make a real impact on customers’ financial health - every single day. The position is based in Stockholm.
As an Operations Agent, you become a key player in our core operations. Your work will directly shape the customer experience and the success of our mission.
Review and evaluate incoming credit applications using our internal tools.
Ensure accuracy and completeness of customer information and documentation.
Follow internal guidelines and regulatory requirements throughout the process.
Identify recurring issues, system bugs, edge cases, and customer pain points.
Provide structured, actionable feedback to Product, Engineering, and Operations leads.
Track anomalies and escalate issues with clear summaries (steps to reproduce,...
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