Pronunciation: a:rine [uh-reen]. Noun: Arine is a name of Basque origin meaning "light." Arine illuminates the possibilities with medication management to deliver comprehensive economic and health outcomes. Backed by MaC Venture Capital.
About the role
We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical teams that uses the Arine platform to deliver excellent outcomes for our customers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- At least 12 months experience managing a Clinical, Patient or Customer Support Team, with a track record of excellence and demonstrated leadership (required), experience within the healthcare field preferred
- Team management and coaching experience required, preferably within a remote setting
- Excellent analytical skills
- Ability to quickly problem solve and triage both clinical and operational situations
- Ability to organize and set priorities which accurately reflect the relative importance of job responsibilities
- Excellent communication and project management skills
More about this role
We are looking for a Lead Clinical Support Specialist to assist in leading one of the clinical teams that uses the Arine platform to deliver excellent outcomes for our customers.
The purpose of the Lead Clinical Support Specialist position is to assist in managing a patient engagement program that achieves five-star results across a variety of Medicare Part C and Part D measures. The Lead Clinical Support Specialist partners with the Lead Clinical Pharmacist to achieve these results by setting a strategic approach with Arine leadership and with other Clinical Care Leads, by managing a dedicated Clinical Care Support team that engages patients, providers and pharmacists to drive excellent medication outcomes, and engaging client teams and Arine Customer Success to align expectations and communicate roadblocks and progress.
- Support oversight of goals, progress, and resource allocation of an Arine full-service clinical project
- Develop intervention strategies to optimize medication utilization, achieve quality measures, and other established goals
- Manage team productivity and timelines to ensure goals are met
- Ensure quality assurance standards are met
- Represent Arine’s...
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