Stream data changes to your warehouse with sub-minute latency and exactly-once delivery. No Kafka build, no DMS compromises. Backed by Y Combinator.
About the role
We're hiring a Founding Customer Success Manager to own every customer after the contract is signed: onboarding, adoption, renewals, and growing the account. Today our founders and engineers run post-sales themselves. Our customers love the product and the responsiveness, but at our size that model doesn't scale, and customers deserve one person who owns both their outcome and their commercial relationship. That person is you. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years in Customer Success, Account Management, or Technical Account Management at a B2B SaaS company, ideally in data infrastructure or developer tools
- You've carried a renewal and expansion number for a book of business and can point to your GRR, NRR, or expansion results
- You've negotiated renewals and expansions yourself: pricing, multi-year terms, procurement, and security reviews
- You keep an honest forecast. Your CRM reflects reality, and nobody is surprised by a churn or a slipped renewal
- Comfortable building relationships from the hands-on engineer up to the VP or CTO who signs the contract
- Technical depth to earn a data engineer's trust: comfortable with SQL, at least one relational database (PostgreSQL, MySQL, SQL Server), and at least one cloud warehouse (Snowflake, BigQuery, Databricks, Redshift)
More about this role
Artie is a fully-managed real-time data streaming platform that replicates production databases into data warehouses and lakes - in real time, with zero maintenance. We make high-volume data replication simple, reliable, and scalable for engineering teams.
Our platform powers mission-critical use cases including fraud and risk monitoring, inventory visibility, customer-facing analytics, and AI/ML workloads.
We’re trusted by teams like Substack, Alloy, and ClickUp, and raised a Series A from top-tier investors including Standard Capital, Y Combinator, General Catalyst, Pathlight, and the founders of Dropbox and Mode.
Artie is built for engineers who care about performance, reliability, and operational simplicity - and we’re growing fast.
We're hiring a Founding Customer Success Manager to own every customer after the contract is signed: onboarding, adoption, renewals, and growing the account.
Today our founders and engineers run post-sales themselves. Our customers love the product and the responsiveness, but at our size that model doesn't scale, and customers deserve one person who owns both their outcome and their commercial relationship. That person is you.
This role is half...
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