ASAPP delivers the leading agentic customer experience platform for enterprises at scale.
About the role
Manage software and AI delivery projects end to end, ensuring alignment with scope, timelines, and customer expectations across the full project lifecycle. Build and maintain project plans, schedules, and core delivery documentation to support transparency and accountability across teams.
What they're looking for
- 5+ years managing customer-facing software or SaaS delivery projects, with a track record of successful enterprise-scale engagements
- Experience delivering projects across Agile, Waterfall, or hybrid methodologies in technical or AI-adjacent environments
- Strong problem-solving and risk-management abilities, with a bias toward proactive communication over reactive escalation
- Effective stakeholder engagement skills, with demonstrated ability to operate across both technical and executive audiences
- A player-coach mindset, with the ability to lead by example, stay close to the work, and develop the people around you
- PMP certification preferred
More about this role
At ASAPP, our mission is simple: deliver the best AI-powered customer experience, faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. This role is hybrid, based out of either our New York City or Mountain View office, and candidates should be comfortable coming in two to three days a week. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job, it's a journey.
We are seeking a Manager of AI Project Management to join our Delivery organization. In this role you will manage customer-facing software and AI delivery projects from initiation...
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