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Manager, Conversational Design

ASAPP · New York · Hybrid

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About ASAPP

ASAPP delivers the leading agentic customer experience platform for enterprises at scale.

About the role

Own and manage the Agent Developer function; hiring, developing, and growing a team that builds and maintains AI agents for our enterprise customers Design the frameworks, systems, and standards that our team uses to build agents, not just the processes for executing existing ones

More about this role

At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1.

We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India—embracing both hybrid and remote work to bring the best minds together, wherever they are. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.

As part of ASAPP's Delivery organization, we're in need of a Manager, Conversational Design to build and lead the team responsible for developing and maintaining the AI agents we deploy for our customers. As part of ASAPP's Delivery organization,...

Read the full posting on ASAPP's site ↗

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