Ashby’s all-in-one recruiting software consolidates your ATS, Analytics, Scheduling, and CRM. Backed by Y Combinator.
About the role
As our next Integrations Consultant, you’ll be responsible for defining, managing, and executing the technical requirements for strategic customers, specifically those implementing Ashby with one of our custom-built HCM integrations. You will work with customers with varying levels of integration sophistication advising on integration best practices, technical configurations, and working with a customer’s internal expert on how to best achieve their goals. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Change Management: You are experienced in navigating change management processes and helping customers adapt to new systems and a refreshed approach
- Technical Proficiency: You have a solid understanding of a complex product (ideally Ashby) and its technical intricacies, you are technically curious and creative
- Consultative: You take pride in advising customers on best practices specific to their usage of software to ensure optimal value
- Innovative & Principled: You proactively address thematic customer opportunities and improve our processes accordingly. You don’t rely on ‘I’ve seen this done’ but instead think critically to solve problems
- Cross-functional Collaboration: You effectively partner with cross-functional stakeholders across Customer Success, Sales, Product, Engineering, and Operations to align and define progress
More about this role
Hi! I'm John, Ashby's Head of Professional Services. One of my favorite aspects of Ashby is our operating principle of Continuous Improvement . Coupled with our principle of caring deeply about our customers, we often find ourselves wondering ‘what is a better way to accomplish this’. That’s why I am thrilled to be hiring our next Integrations Consultant! As the third member of our Integrations Consulting team (within Ashby’s Customer Success organization), you’ll have the opportunity to lead customer facing engagements, focusing on complex technical projects for some of our most strategic customers.
As our next Integrations Consultant, you’ll be responsible for defining, managing, and executing the technical requirements for strategic customers, specifically those implementing Ashby with one of our custom-built HCM integrations. You will work with customers with varying levels of integration sophistication advising on integration best practices, technical configurations, and working with a customer’s internal expert on how to best achieve their goals. You will use your existing knowledge of both integrations and the products we will be integrating with to consult with our...
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