Schedule, forecast, and manage human agents, BPO vendors, and AI agents in one platform. Trusted by Ramp, Canva, and HubSpot. Backed by NEA.
About the role
The market is moving our way. The legacy workforce management vendors that dominate the Fortune 500 have moved under private equity ownership. Large enterprises running those systems are taking a hard look at what comes next, and many of them are deciding how AI fits into their support operation at the same time. That creates an opening for Assembled, and an opportunity for an enterprise seller to win enterprise accounts and build a significant book of business. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved.
Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments.
More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust Assembled . We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.
The market is moving our way. The legacy workforce management vendors that dominate the Fortune 500 have moved under private equity ownership. Large enterprises running those systems are taking a hard look at what comes next, and many of them are deciding how AI fits into their support operation at the same time. That creates an opening for Assembled, and an opportunity for an enterprise seller to win...
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