Schedule, forecast, and manage human agents, BPO vendors, and AI agents in one platform. Trusted by Ramp, Canva, and HubSpot. Backed by NEA.
About the role
This is the founding sales engineering leadership role at Assembled. You'll own the technical side of how we win deals, and from day one that means getting your hands dirty in the ones that matter most. You'll also build the sales engineering function from the ground up and shape the team your way, starting with one sales engineer and the green light to hire more. You've done this before, ideally more than once, and you know what a high-performing SE function looks like at scale. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
Assembled helps companies scale great customer support. As consumers, we’ve all been there. You need help, you’re stuck on hold or going in circles with an AI, and your problem still isn’t solved.
Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge. Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments.
More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust Assembled . We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.
This is the founding sales engineering leadership role at Assembled. You'll own the technical side of how we win deals, and from day one that means getting your hands dirty in the ones that matter most. You'll also build the sales engineering function from the ground up and shape the team your way, starting with one sales engineer and the green light to hire more. You've done this before, ideally more than...
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