AI voice agents for healthcare. Schedule, intake, triage, referrals, follow-up across 23+ specialties. 250M+ patient interactions. Live in weeks. Backed by Lightspeed and Menlo.
About the role
Assort Health is changing how healthcare organizations connect patients with care through AI. We’re hiring a Principal Agent Strategist to lead our largest and most important customer partnerships. You’ll work directly with C-suite and operating leaders, own complex relationships from launch through expansion, and help customers turn ambitious goals into measurable results. You’ll coordinate teams across Assort, navigate high-stakes decisions, and ensure each partnership delivers lasting value.
What they're looking for
- 8+ years of relevant experience in Customer Success, Account Management, Consulting, Implementation, or Enterprise Strategy
- Experience owning large, high-value accounts across adoption, retention, renewal, and expansion
- Strong executive communication, commercial judgment, and the ability to navigate complex organizations
- Experience leading programs across multiple teams, workstreams, and senior stakeholders
- Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly
- The ability to influence without authority, mentor others, and improve how a team operates
More about this role
Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.
At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 270 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.
We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!
Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.
Assort Health is changing how healthcare organizations...
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