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Senior Agent Strategy Manager

Assort Health · San Francisco · Remote

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About Assort Health

AI voice agents for healthcare. Schedule, intake, triage, referrals, follow-up across 23+ specialties. 250M+ patient interactions. Live in weeks. Backed by Lightspeed and Menlo.

About the role

Assort Health is changing how healthcare organizations connect patients with care through AI. We’re hiring a Senior Agent Strategy Manager to help our customers turn that technology into meaningful, measurable results. You’ll partner with executive and operating leaders, own a portfolio of complex relationships, and guide customers from launch through renewal and expansion. Your work will directly influence patient access, customer growth, and the evolution of our product.

What they're looking for

  • 5+ years of customer-facing experience in Customer Success, Account Management, Consulting, Implementation, or a related role
  • Experience owning adoption, retention, renewals, and expansion for complex customer accounts
  • Strong executive communication and the ability to build trust across senior leaders and working teams
  • Experience leading programs with multiple workstreams, competing priorities, and cross-functional partners
  • Strong product aptitude, analytical thinking, and the ability to learn technical concepts quickly
  • Sound judgment, clear prioritization, and comfort working independently in a fast-moving environment
More about this role

Every time you call a doctor's office, the system forgets you the moment you hang up. You wait on hold, explain everything from scratch, get bounced between lines, and hope someone follows up. Everyone has felt this. No one should have to.

At Assort Health, we're building one continuous conversation for every patient. An AI agent that knows who you are, remembers how you like to be reached, and carries that context from your first symptom to your full recovery. What began as the first voice AI agent to schedule a specialty appointment has become the largest proprietary specialty dataset in healthcare: 270 million patient interactions, 62,000 care protocols, 1.6 million decision pathways.

We went from 15 people in 2025 and will cross 250 by the end of 2026. Revenue is up 20x in 15 months and we've raised $222 million, including a recent $120 million Series C at a $1.2 billion valuation. We've also been named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30 as the only healthcare AI company on the list!

Healthcare spends $1.1 trillion a year on administration instead of care. If you want to help change that, apply below.

Assort Health is changing how healthcare organizations...

Read the full posting on Assort Health's site ↗

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