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Manager, Change and Configuration Management

AST SpaceMobile · Lanham, Maryland, United States · On-site

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About AST SpaceMobile

The SpaceMobile Network Our BlueBird satellites provide full broadband directly to standard smartphones without specialized hardware or phone modifications. Make video calls, browse the web, and use your apps at 4G and 5G speeds from anywhere on Earth.

About the role

We are seeking a Manager, Change and Configuration Management to govern, coordinate, and continuously improve the enterprise Change Management program across the organization's Non-Terrestrial Network (NTN) infrastructure and services. This role ensures that all network, platform, software, cloud, satellite, ground station, and operational changes are planned, assessed, approved, implemented, and reviewed in a manner that minimizes customer impact and operational risk.

What they're looking for

  • 7+ years of experience in Change Management, Service Management, Network Operations, Service Assurance, or Engineering
  • 3+ years of management or leadership experience
  • Experience supporting telecommunications, satellite communications, aerospace, wireless, or cloud-based service provider environments
  • Experience with large-scale operational and infrastructure change programs
  • Demonstrated understanding of highly available mission-critical network environments
  • Strong leadership and governance skills, with the ability to lead cross-functional advisory boards (CAB/ECAB) and drive accountability across teams
More about this role

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

We are seeking a Manager, Change and Configuration Management to govern, coordinate, and continuously improve the enterprise Change Management program across the organization's Non-Terrestrial Network (NTN) infrastructure and services. This role ensures that all network, platform, software, cloud, satellite, ground station, and operational changes are planned, assessed, approved, implemented, and reviewed in a manner that minimizes customer impact and operational risk. This person serves as a key liaison between Engineering, Network Operations, Service Assurance, Information Technology, Cybersecurity, Product Management, and Customer Operations teams to maintain the stability, availability, serity, and performance of critical...

Read the full posting on AST SpaceMobile's site ↗

Mission Operations

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