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About the role
The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while also assisting with retail chargebacks and freight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses .
What they're looking for
- 2–4 years of hands-on experience in logistics, transportation, or supply chain operations
- Demonstrated experience handling day-to-day shipment execution and coordination
- Direct experience with retail chargebacks and freight claims (researching, disputing, filing, and tracking)
- Experience working with carriers, warehouses, and retailer compliance or routing guides
- Experience in delivery and evaluation of transportation carrier management
- Proactive and have the ability to work well independently as well as in a team environment
More about this role
The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while also assisting with retail chargebacks and freight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses .
- Transportation & Daily Operations
- Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers
- Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries
- Track shipments, proactively identify delays or issues, and take corrective action
- Prepare and review shipping documents including BOLs, PODs, and invoices
- Maintain accurate shipment data in systems , ERP, and retailer portals
2. Retail Chargeback Support
- Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors
- Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier...
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