Atlar is the agentic treasury platform for finance teams—bringing cash, payments, forecasting, and investments together with real-time visibility and AI agents. Backed by Index.
About the role
Customer support is where Atlar's promise gets tested every day. When a customer's payment looks stuck or a bank connection behaves unexpectedly, they come to us, and they trust us to find the real answer. In this role, you will read logs, trace how a payment moves through its lifecycle, and figure out what actually happened before a single word goes back to the customer.
More about this role
Full-time
We’re on the lookout for an Technical Support Specialist to join our team at our office in Stockholm.
Atlar is the AI-native treasury platform used by today's leading growth companies to manage cash, payments, forecasting, and liquidity in one place. Teams at Lovable, GetYourGuide, Storytel, Tide, Trustly, and Zilch use Atlar to connect their banks and ERPs in a single platform, save thousands of hours of manual work, unlock idle cash, and reduce errors at scale.
Atlar is headquartered in Stockholm, Sweden, and backed by Index Ventures, investors in category-defining companies such as Adyen, Revolut, Figma, etc.
Customer support is where Atlar's promise gets tested every day. When a customer's payment looks stuck or a bank connection behaves unexpectedly, they come to us, and they trust us to find the real answer. In this role, you will read logs, trace how a payment moves through its lifecycle, and figure out what actually happened before a single word goes back to the customer.
This is a foundational, early hire on a small team, so you will help shape how the function works in a flexible and agile way as it grows rather than inherit a fixed playbook. The role blends...
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