Backed by Greylock.
About the role
You will lead our team of human sales concierges and own our revenue number. You will help them sell better, and most importantly own what "great" sounds like, so we can train our AI to help them sell better too. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have led and built teams. 3+ years managing frontline sellers or associates, including hiring, coaching and letting go when needed
- Your standards are uncomfortably high. You notice details (even poor emoji choice 😈). You can explain why it matters and how to fix it
- You think in relationships, not transactions. You have built or shaped customer journeys that turn first-time buyers into loyal regulars, and you know how retention, repeat purchase and lifetime value are earned
- You sell well across channels. You know how the dynamics of one-to-one selling changes when it happens in short messages vs. over the phone vs. in-person
- You make standards teachable. You have written playbooks, training programs or scorecards that turned average performers into strong ones
- You are curious about AI. You do not need to be technical, but you are excited to coach a machine as well as people, and comfortable giving precise feedback to engineers
More about this role
About Intellica
Intellica triples SMS revenue for DTC brands like Cozy Earth, Travelpro and Collars & Co, with a Sales-as-a-Service offering, powered by real humans in the US.
Imagine you could go into a sales conversation knowing everything you could possibly know about the customer, product and brand. That’s what we’ve built with AI: it’s like an Iron Man suit for sales that helps you convert more and sell faster. It suggests tactics, answers questions and helps draft replies, but always keeps the human seller at the center of the conversation.
If you are a sales nerd this is a unique opportunity to help us automate sales with humans in the loop.
You will lead our team of human sales concierges and own our revenue number. You will help them sell better, and most importantly own what "great" sounds like, so we can train our AI to help them sell better too.
The leads are already teed up because our team gets to text with visitors to our brands’ websites, while they shop on the site, make purchases, and abandon carts. Based on your experience and taste you will define how we sell the brand’s products to those shoppers, to provide the best experience and maximize revenue.
This is...
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