The AI platform for PSAPs and ECCs. Aurelian supports telecommunicators before, during, and after every call so they can focus on real emergencies. Backed by NEA and Y Combinator.
About the role
Serve as a critical bridge between Aurelian's platform and our customers' legacy systems, ensuring strong and reliable integrations We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Highly motivated and relentless in pursuing solutions, even when faced with complex or ambiguous problems
- Eager to go the extra mile to ensure customer success and real-world impact
- Willing and able to travel regularly to customer locations as needed
- Comfortable with both technical challenges and hands-on, on-site problem-solving
- Strong communicator who thrives in fast-paced and evolving environments
- Please Note: At this time, we are only open to considering candidates who have already graduated and can start ASAP
More about this role
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage...
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