Step inside the world of self-driving freight, powered by the Aurora Driver. Delivering the benefits of self-driving technology safely, quickly, and broadly. Backed by Greylock, Index and Lightspeed.
About the role
Establish and lead the Field Quality function to evaluate fleet issues, prioritize actions, and track RCCA lifecycles from detection through closure. Define scope, roles, and responsibilities (RASIC) for Field Quality activities and maintain the master Aurora Field Quality Playbook and governing documents.
What they're looking for
- Bachelor’s degree in Engineering, Quality, Systems Engineering, or a related field, Master’s degree is a plus
- Minimum 10 years’ experience in quality, field reliability, or related roles with increasing leadership responsibility, proven experience managing cross-functional teams
- Demonstrated experience with RCCA methodologies and corrective action systems (8D, 5-Why, FMEA)
- Strong data-analysis skills and familiarity with dashboards, telemetry, and field-data systems to drive evidence-based decisions
- Practical experience coordinating Hardware and Software investigations and working with Operations/Service organizations in a fleet or deployed product environment
- Excellent stakeholder management, written and verbal communication, and ability to influence across engineering and operations teams
More about this role
Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.
The Aurora Driver will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.
At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech or follow us on LinkedIn .
We are seeking an experienced Field Quality Senior Manager to establish and lead the new Field Quality function within the Safety Case & Quality Management team. This role will own fleet-level quality evaluation, root-cause corrective action (RCCA) tracking, and the development of processes, tooling, and governance for field issue management across Hardware, Software, and Operations. The successful candidate will build and grow a team of Field Quality Engineers and Technicians, drive cross-functional alignment, and deliver measurable improvements in fleet reliability and issue resolution.
Establish and lead the Field Quality function to evaluate fleet issues, prioritize actions, and track RCCA...
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