Healthcare's most trusted conversation intelligence platform. Turn millions of patient conversations into insights that drive real transformation. Backed by High Alpha.
About the role
The Manager, Strategic Accounts plays a critical leadership role in driving existing client retention across Authenitcx’s customer base. This individual will lead a team of Strategic Relationship Executives (SREs) focused on existing client relationships. This role sits at the intersection of customer retention and top-of-funnel growth for expansion, making it a cornerstone of our revenue strategy. • Serve as a point of escalation for complex client needs and high-impact opportunities. Found on 1752vc Careers, the job board for startup and VC roles.
More about this role
About Authenticx
Authenticx is a fast-growing, venture-backed, enterprise AI company transforming healthcare through conversation intelligence. We help healthcare organizations uncover insights hidden in millions of customer interactions to improve patient, member, and business outcomes.
The Manager, Strategic Accounts plays a critical leadership role in driving existing client retention across Authenitcx’s customer base. This individual will lead a team of Strategic Relationship Executives (SREs) focused on existing client relationships. This role sits at the intersection of customer retention and top-of-funnel growth for expansion, making it a cornerstone of our revenue strategy.
This is an ideal opportunity for a SaaS sales leader who thrives in growth-stage environments, understands enterprise healthcare buyers, and enjoys building talent and process across the sales and account management lifecycle.
Key Responsibilities
Account Leadership
• Lead, coach, and support a team of Strategic Relationship Executives (SREs) responsible for the growth and retention of existing accounts.
• Set the vision for commercial account strategy, including revenue forecasting, risk mitigation,...
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