AutoStore is an automated storage and retrieval system (ASRS) that uses the power of warehouse robots for 24/7 order fulfillment within a cubic layout. Backed by SoftBank VF.
About the role
This is first and foremost a people leadership role. You will lead a distributed global team, raise the bar on performance and capability, and create an environment where people grow, take ownership, and consistently deliver a high-quality experience. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You will own the quality, responsiveness, and reliability of Sales Support globally, from purchase-order intake and booking through execution, shipment coordination, and delivery readiness
- Build a strong operating rhythm around Seller and Partner experience, customer responsiveness, SLA performance, booking flow, first-time-right quality, backlog health, and execution risks
- Use performance data to identify patterns, remove root causes, and continuously improve the experience
- Stay close enough to the work to understand what customers, Partners, Sellers, and the team actually experience
More about this role
AutoStore is transforming how the world stores, moves, and fulfills goods. As we scale globally, the experience we create for Sellers, Partners, and customers must scale with us.
We are looking for a Director, Global Sales Support & AI Transformation to lead our global Sales Support organization and help shape the future of commercial support at AutoStore.
This is first and foremost a people leadership role. You will lead a distributed global team, raise the bar on performance and capability, and create an environment where people grow, take ownership, and consistently deliver a high-quality experience.
At the same time, you will help move Sales Support into its next chapter through stronger operating discipline, better use of data, automation, AI, and increasingly agentic ways of working. You will work closely with senior leaders across Worldwide Sales, Commercial, Operations, Supply Chain, Product,
Finance, and IT, bringing clear insight, strong judgment, and a point of view on how the function should evolve globally.
- Your most important responsibility is the people you lead. You will:
- Coach, develop, and elevate a distributed team across regions, building stronger...
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