Trusted by 360,000+ businesses in 120+ countries to improve supplier safety, streamline compliance, and accelerate work readiness. Backed by Norwest.
About the role
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
What they're looking for
- Fluency in French and English is required
- Prior experience in customer service or call center environments preferred
- Strong written and verbal communication skills
- Proficiency with PC applications and CRM systems (Salesforce preferred)
- High attention to detail, adaptability, and self-motivation
- Demonstrated ability to learn and apply new systems and processes
More about this role
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.
SUMMARY
The Supplier Success Professional will provide front-line support to suppliers by resolving inquiries, verifying compliance documentation, and ensuring a seamless onboarding and service experience across multiple communication channels.
If within a commutable distance to one of our offices, this role would require a hybrid schedule (Tues-Thur in office, Mon/Fri work from home).
This position will start on October 19, 2026, and requires 100% attendance for 8 weeks of training (Mon-Fri 9 am-6 pm Utah time).
- Provide professional support to Avetta customers via phone, email, chat, and other service channels
- Resolve complex supplier issues with a focus on customer experience and...
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