Axion is the AI platform solving customers’ product quality issues - helping global leaders like Daikin, Harley-Davidson and SharkNinja detect issues earlier, fix them faster, and deliver safer, higher-quality products. Backed by Bessemer, Kleiner Perkins and South Park Commons.
About the role
Axion is looking for a Strategic Account Director who can own the business and commercial outcome with our customers — not just the work. You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion’s value is impossible to ignore. Own senior customer relationships and account strategy end to end.
What they're looking for
- 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership
- Demonstrated success driving commercial outcomes: revenue growth
- Track record of managing senior executive relationships at complex organizations
- Experience leading pilot-to-production conversions in enterprise or industrial environments
- Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives
- Strong commercial instincts and the ability to build and execute account strategies independently
More about this role
Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.
As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.
Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion is paving the way for smarter, safer, and more efficient production processes across diverse sectors.
Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion is poised to lead the quality revolution in manufacturing.
Axion is looking for a Strategic Account Director who can own the business and commercial outcome with our customers — not...
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