Backed by True Ventures.
About the role
As a Launch Manager, you will turn new supply opportunities into scaled, high-value marketplace programs—from initial pilot through incubation and growth, until they become established sellers on B-Stock. Supply comes to B-Stock directly from brands and channel partners with extensive brand networks, and you’ll own these relationships post-sale. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience in implementations, early-stage customer success, strategy and business operations, or a related client success function — ideally within e-commerce, retail, or marketplace environments
- Proven record of owning outcomes across a portfolio of accounts, launches, or programs, measured on growth
- You are skilled at navigating complex, cross-functional projects and bringing together internal stakeholders across functions to drive customer success
- Ability to drive launches to completion across many stakeholders without direct authority
- You have excellent communication skills and can represent B-Stock credibly with brands and partners
- Hands-on experience applying AI within operational workflows, building automations or agentic processes that handle multi-step work like data pulls, performance reporting, or launch tracking with minimal manual oversight
More about this role
As a Launch Manager, you will turn new supply opportunities into scaled, high-value marketplace programs—from initial pilot through incubation and growth, until they become established sellers on B-Stock. Supply comes to B-Stock directly from brands and channel partners with extensive brand networks, and you’ll own these relationships post-sale. This is a hands-on, cross-functional role where you’ll partner closely with Sales, Strategy, Marketing, and Project Management to deliver successful launches and build momentum on the platform. You’ll pair strategic thinking with hands-on execution, advising brands on how to succeed on B-Stock and driving the work needed to scale their programs. You'll also build the launch engine itself, using AI to automate the repeatable parts of intake, pilot setup, and performance tracking so each new program launches faster than the last. This person reports directly to the Senior Manager, Strategy & Business Operations.
B-Stock is an office-first company. You will be expected to work on-site three days per week on Tuesday, Wednesday, and Thursday at one of our offices in Boston, MA or San Francisco, CA, with Monday and Friday remaining non-office...
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