BackOps is the AI resolution layer for companies that make or move physical goods. It improves and executes internal processes across systems, internal teams, and external parties. Backed by Gradient Ventures.
About the role
We're hiring a technical builder for the Founders' Office to turn our boldest ideas into working products, fast. You'll prototype new bets, put them in front of customers, and give leadership a sharp, honest technical read on which ideas are worth building and which companies may complement those initiatives. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You prefer a clearly scoped engineering role with a defined roadmap and an established codebase
- You need a fully formed spec before you start building
- You're more interested in building than in finding out whether customers actually want what you've built
- You're uncomfortable making a no-go call, or recommending we stop investing in something, including an idea you championed
- You see moving fast and holding a high quality bar as a tradeoff rather than a standard
- You'd rather work heads-down on your own than partner closely with leadership and customers
More about this role
BackOps is building the AI resolution layer for companies that make or move physical goods.
The physical economy still runs on a fragmented web of ERPs, WMSs, TMSs, carrier and vendor portals, email, spreadsheets, legacy systems, and the people who know how to hold all of it together. When something breaks, whether a shipment is delayed, an order changes, a claim needs to be filed, a document is missing, someone has to gather context across systems, determine what should happen next, take action, and make sure the problem is actually resolved.
BackOps automates that work.
Our platform, Relay, deploys AI operators that understand operational workflows, work across the systems our customers already use, take action, navigate exceptions, and carry work through to resolution. We aren't building another dashboard or copilot. We're building the execution layer that sits between systems and gets the work done.
We recently raised a $42M Series B led by Insight Partners, just six months after our Series A, and are scaling across some of the largest companies in logistics, manufacturing, retail, and other industries that power the physical world.
The opportunity ahead is much larger than...
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