BackOps is the AI resolution layer for companies that make or move physical goods. It improves and executes internal processes across systems, internal teams, and external parties. Backed by Gradient Ventures.
About the role
You would be our first Technical Program Manager, and you would own that layer. Not by adding process, but by building the smallest set of mechanisms that make the org self-coordinating, and then getting out of the way. This role reports to the VP of Engineering with direct exposure to the CTO and the Head of Product. You will not be assembling status reports for a hierarchy. You will be deciding which programs exist and making them land. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Own the operating system this organization runs on: the planning cadence, how work arrives, and how it gets prioritized. Programs are the output. The system is the job
- Set the program agenda with the VP of Engineering. Decide which programs exist and which do not
- Own our top strategic programs end to end, from framing the problem through to the thing being live and working
- Build the dependency and risk picture across engineering, product, and customer delivery, and surface problems early enough that they are still cheap to fix
- Fix how work arrives. Reducing unplanned work is one of the highest-leverage things anyone can do here
- Own the operational programs that cross every team: incident and escalation design, cloud cost, and how we adopt AI tooling internally
More about this role
About BackOps
BackOps AI transforms supply-chain operations with agentic AI that automates complex workflows, freeing teams to focus on what matters most. Headquartered in the San Francisco Bay Area, we foster a culture of innovation, ownership, and measurable impact.
The Role
Engineering is at the size where the hardest problems stop being technical and start being cross-cutting. Work arrives from everywhere. Dependencies between teams get discovered late. Decisions that touch three teams wait on one person's calendar.
You would be our first Technical Program Manager, and you would own that layer. Not by adding process, but by building the smallest set of mechanisms that make the org self-coordinating, and then getting out of the way.
This role reports to the VP of Engineering with direct exposure to the CTO and the Head of Product. You will not be assembling status reports for a hierarchy. You will be deciding which programs exist and making them land.
Your Impact
- Own the operating system this organization runs on: the planning cadence, how work arrives, and how it gets prioritized. Programs are the output. The system is the job.
- Set the program agenda with the VP of...
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