Senior Implementation Manager Lead complex customer implementations, align stakeholders, and turn technical deployments into meaningful business outcomes. Backed by Y Combinator.
About the role
As a Senior Implementation Manager, you’ll lead complex customer implementations from kickoff through go-live. You’ll bring together executives, business owners, IT teams, and Balto partners around the outcomes customers want to achieve, while ensuring the technology is configured effectively. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Your implementations: lead 6–10 concurrent customer projects from kickoff through go-live
- Customer outcomes: align stakeholders on clear goals, success criteria, priorities, and decisions
- Technical delivery: guide integrations, manage risks, and keep executive sponsors informed
- Bring clarity and direction to complex, multi-stakeholder customer projects
- Move comfortably between executive-level business conversations and technical discussions with IT
- Anticipate risks, manage competing priorities, and drive projects forward with ownership
More about this role
Full-Time, Remote, U.S. Only
About the role
As a Senior Implementation Manager, you’ll lead complex customer implementations from kickoff through go-live. You’ll bring together executives, business owners, IT teams, and Balto partners around the outcomes customers want to achieve, while ensuring the technology is configured effectively.
This is a senior individual contributor role for someone who can move confidently between business priorities, technical decisions, and hands-on project execution.
What you’ll own
- Your implementations: lead 6–10 concurrent customer projects from kickoff through go-live.
- Customer outcomes: align stakeholders on clear goals, success criteria, priorities, and decisions.
- Technical delivery: guide integrations, manage risks, and keep executive sponsors informed.
Who we’re looking for
You’re a seasoned implementation leader who combines strong technical judgment with excellent project management and customer skills. You can organize a complex group of stakeholders, earn the confidence of senior leaders, and keep everyone focused on the outcomes that matter.
- Bring clarity and direction to complex, multi-stakeholder customer projects
- Move...
Browse similar: Startup jobs · Remote jobs