Banyan acquires leading software businesses and helps them grow through operating expertise, applied AI, capital, and a permanent ownership model. Backed by Norwest.
About the role
The Client Support Analyst serves as a primary point of contact for an assigned portfolio of school clients, helping ensure their admissions systems meet their operational needs. This role combines client relationship management, system configuration, development request coordination, quality assurance, and documentation. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5 to 7 years of experience (ideally in Ed-Tech)
- Can work EST
- Be fully remote
- Strong client service, communication, and relationship-building skills
- Analytical and problem-solving abilities, with attention to detail
- Strong organizational skills and the ability to manage multiple requests and deadlines
More about this role
Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world.
Role Type: Full-time (Monday to Friday)
ZAP Solutions is the higher education technology partner trusted by 175+ medical and graduate programs across the US, Canada, and Australia. Our integrated suite — AMP, AMP Mobile, SAMS, and AMP AI — supports every stage of the student journey, from admissions and enrollment to advising and beyond. We build technology that grows with your program, and we're just getting started.
The Client Support Analyst serves as a primary point of contact for...
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