Basata - AI agents that make healthcare more human. Backed by Basis Set Ventures.
About the role
Basata builds AI agents that answer patient calls and process inbound clinical documents for cardiology and urology practices. Every deployment is different: a different EMR, a different set of fax lines, a different way of deciding who gets to schedule what. The AI Workflow Engineer is the person who works that out and makes it real. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in program management, implementation, process improvement, business analysis or a comparable delivery role
- Bachelor's degree in business administration, engineering, or a related field — or equivalent practical experience
- A track record of running concurrent projects with real deadlines and real stakeholders, not just contributing to them
- Demonstrated structured problem solving: you can show how you found a root cause rather than how you fixed a symptom
- Direct customer-facing experience, meeting the customers/patients needs
- Comfort with ambiguity — early deployments do not come with a runbook, they produce one
More about this role
Full-Time | Tempe, AZ
At Basata, we’re rethinking the way healthcare practices get work done. Our AI-powered tools help automate the repetitive, time-consuming tasks that bog teams down, so staff can spend less time on admin and more time with patients.
We’re a small, fast-moving team that loves building smart systems and simple, intuitive experiences. If you’re someone who gets excited about early-stage energy, designing better ways to work, and fixing what’s broken in healthcare, we’d love to connect.
Basata builds AI agents that answer patient calls and process inbound clinical documents for cardiology and urology practices. Every deployment is different: a different EMR, a different set of fax lines, a different way of deciding who gets to schedule what. The AI Workflow Engineer is the person who works that out and makes it real.
You will run multiple customer implementations concurrently, each with its own phases, gates and stakeholders. The work is roughly split between project management and process design — where the balance shifts week to week.
Own customer implementation projects (simultaneously) end to end, from contract handoff through go-live and the stabilization...
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