Base brings affordable, reliable energy and whole-home backup to homes across Texas — fixed low rates and battery backup that kicks in automatically. Backed by Lightspeed and a16z.
About the role
Base is hiring a Field Reliability Engineer to own the reliability picture for our deployed fleet. You'll watch fleet health in the data, decide when to swap or pull hardware, triage returns, find root cause, and keep an honest record of what's failing and how often. Those Paretos drive our design and supplier decisions. This role covers both in-house and supplier-made hardware, and strong fundamentals and problem-solving instincts matter more than years of experience. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Field-deployed hardware and RMA processes
- Failure analysis and materials characterization techniques
- Supplier corrective actions (8D/CAPA) and supplier performance tracking
- Clear reporting of findings to design, manufacturing, and supplier teams
More about this role
Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
Base is hiring a Field Reliability Engineer to own the reliability picture for our deployed fleet. You'll watch fleet health in the data, decide when to swap or pull hardware, triage returns, find root cause, and keep an honest record of what's failing and how often. Those Paretos drive our design and supplier decisions. This role covers both in-house and supplier-made hardware, and strong fundamentals and problem-solving instincts matter more than years of experience.
Root-cause field failures and manufacturing non-conformances. This is the core of the job, with local travel for deep dives.
Build and read fleet health dashboards in Grafana, SQL/BigQuery, and Python, and spot trends early.
Track what breaks and how often, and turn it into Paretos the team can act on.
Decide when to dispatch a field swap or...
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