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Industrial IT Support Specialist

Base Power · Austin, TX · On-site

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About Base Power

Base brings affordable, reliable energy and whole-home backup to homes across Texas — fixed low rates and battery backup that kicks in automatically. Backed by Lightspeed and a16z.

About the role

We are looking for a hands-on, customer-focused IT Support Specialist to join our factory IT team at Base. You’ll help keep our flagship battery factory (BF1) and warehouse network running around the clock. Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

We are looking for a hands-on, customer-focused IT Support Specialist to join our factory IT team at Base. You’ll help keep our flagship battery factory (BF1) and warehouse network running around the clock.

You’ll be the first point of contact for factory and warehouse IT issues, managing tickets and walk-ups while troubleshooting technology directly on the production floor. This hands-on role includes racking switches, calibrating label printers, provisioning scanners, and resolving issues that could bring production stations to a halt.

This is a designated second-shift role. You must be available to work Monday through Friday, 3 p.m. to 12 a.m. Your assigned shift will depend on team coverage needs and may change as the company and team grow.

This role will require periodic travel to our facilities across...

Read the full posting on Base Power's site ↗

Workplace Operations & IT

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