Pre-tax and lifestyle benefits, managed on one platform. Benepass funds, tracks and pays for every benefit your global team actually uses. Backed by Y Combinator.
About the role
IT Helpdesk & Employee Support: Own the first-line IT helpdesk queue and serve as the first point of contact for employee requests across workplace technology and People processes. Triage and resolve routine issues, with particular focus on account provisioning, access changes, permissions, password resets, and timely access removal; keep employees informed and escalate sensitive or specialized requests. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Previous experience working in a tech startup or remote-first environment
- Exposure to expense management systems such as Expensify, Ramp, or Brex, and familiarity with expense policies
- Basic familiarity with Google Workspace Admin, Okta, or Mac device setup
More about this role
At Benepass we're making benefits easy. We believe people are the most important asset to any company. Traditional one-size-fits-all benefits packages no longer cut it in today's hybrid and remote-first environment. With Benepass, companies can tailor their benefits to the unique needs of their workforce.
Through our easy-to-use and highly customizable fintech platform, People teams can implement, administer, and track the benefits that meet employees where they are. Employers design their benefits and perks plan by setting a contribution amount and eligible spend categories. Every employee has their own individual definition of wellness and needs different things to help them be their most productive, fulfilled self.
Helping companies reimagine how companies take care of their people.
We are backed by leading investors, including Centana Growth Partners, Portage Ventures, Threshold Ventures, Gradient Ventures, Workday Ventures, and Clocktower Technology Ventures. To date, the company has raised approximately $75 million in equity capital.
Founder Story - Jaclyn Chen
Benepass Raises $40M Series B
Benepass | Candidate Resource Page
Benepass Listed on Inc. Magazine's Best Workplaces...
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