Startups

Client Operations Specialist

Bevi · Boston · On-site

← All jobs
About Bevi

Backed by Bessemer and Techstars.

About the role

As a Client Operations Specialist, you will play a critical role in shaping the post-sale experience for Bevi’s new distribution channels. You’ll act as a trusted advisor and the key, Operations point of contact, helping our clients launch successfully, optimize machine usage, and sustain long-term value. This role blends onboarding strategy, relationship management, proactive support, and customer advocacy.

What they're looking for

  • 2+ years of experience in Customer Success, Account Management, or Client Services with an emphasis on Operational Strategy and Execution
  • Ability to manage Operations and Logistical support during client launch
  • Strong interpersonal and communication skills with a customer-first mindset
  • Experience working in service-based industries (e.g., food service, facilities, field operations)
  • Ability to manage complexity, prioritize efficiently, and build scalable systems
  • Familiarity with Salesforce, Looker, or similar CRM/reporting tools is a plus
More about this role

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development.

As a Client Operations Specialist, you will play a critical role in shaping the post-sale experience for Bevi’s new distribution channels. You’ll act as a trusted advisor and the key, Operations point of contact, helping our clients launch successfully, optimize machine usage, and sustain long-term value. This role blends onboarding strategy, relationship management, proactive support, and customer advocacy.

A Client Operations Specialist will learn and understand the day to day functions of Bevi field...

Read the full posting on Bevi's site ↗

Operations

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.