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Principal Business Systems Architect

BigCommerce · United States - Remote · Remote

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About BigCommerce

Power modern buying experiences across brands, regions, and channels — all from a single, scalable foundation. Learn more. Backed by General Catalyst.

About the role

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • End-to-end systems architecture across CRM, billing, Marketing Ops, Revenue, and the integration/middleware layer
  • The target-state architecture that other teams build against, you set the destination, teams own delivery within it
  • Legacy modernization strategy, including active initiatives like SFDC Legacy decommissioning and the migration of Zuora integration ownership into Salesforce Lightning
  • Technical due diligence on major platform decisions: what to build, buy, retire, or replatform
  • Work directly with stakeholders to understand pain points and translate them into prioritized technical requirements, listening first and asking questions until the real problem is clear
  • Define and maintain the target-state systems architecture across Business Applications, and translate it into a sequenced, fundable roadmap
More about this role

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

This is the senior-most individual-contributor technical role in the Business Systems organization. You are the final architectural authority across our CRM, billing, and integration systems and the technical counterpart to stakeholders in Go to Market,...

Read the full posting on BigCommerce's site ↗

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