Discover how agentic AI in IT operations helps teams reduce response times & improve incident management. Start your transformation now! Backed by Battery, Insight and Sequoia.
About the role
BigPanda is seeking a Senior Business Value Manager to join our Senior Business Value Services (BVS) team. This customer-facing role quantifies and communicates the financial and operational value of BigPanda’s agentic AI platform for IT operations—documenting value realized by existing customers and the value opportunity for prospective customers. BVS supports both pre- and post-sales outcomes, including new-customer growth, customer health, renewals, adoption, and expansion. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years in Business Value, Value Engineering, Customer Success, or a related customer-facing role, with a track record of delivering value work to customer executives
- Experience in sales, sales engineering, or customer-facing value roles at a fast-paced technology company
- Expertise building technology business cases for both realized customer value and projected prospect value
- Strong analytical skills, including navigating complex datasets and sourcing information across multiple systems of record
- Ability to build and defend bottom-up value models using financial concepts such as revenue gain, cost savings, risk reduction, cash flow, ROI, NPV, IRR, and payback
- Executive presentation and storytelling skills, with credibility among CIO-, CFO-, and VP-level audiences
More about this role
Remote based role. Open to candidates in the United States.
BigPanda is seeking a Senior Business Value Manager to join our Senior Business Value Services (BVS) team. This customer-facing role quantifies and communicates the financial and operational value of BigPanda’s agentic AI platform for IT operations—documenting value realized by existing customers and the value opportunity for prospective customers. BVS supports both pre- and post-sales outcomes, including new-customer growth, customer health, renewals, adoption, and expansion. The team champions data-driven value selling through shared models, processes, and tools, partnering across the company and using AI to make value work faster, more rigorous, and more insightful.
- Champion value selling across strategic accounts and the GTM organization; articulate BigPanda’s value in customers’ language and earn senior-stakeholder buy-in
- Build and present value-realization cases for strategic customers and projected-value business cases for major new-logo opportunities, supporting customer health, renewals, adoption, expansion, and new-customer growth
- Translate technical use cases and operational improvements into measurable...
Browse similar: Startup jobs · Remote jobs