Bilt is the membership program for where you live, transforming housing payments into valuable rewards while connecting members with exclusive benefits in their neighborhood. Backed by General Catalyst.
About the role
Concierge runs in the Bilt app, on the web, and over SMS, iMessage, and email. Members use it for dining, rent, payments, travel, and support. Restaurants and property managers use it to talk with their customers, and their staff use it as an assistant. It handles tens of thousands of conversations a day, with 2–3x spikes at the start of every month, and you'll build and run the backend behind all of it. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years building and operating backend services in production
- Strength in at least one backend language and experience running services in the cloud. We mostly use Python (FastAPI), Java (Quarkus), and Go on Google Cloud
- Solid distributed systems fundamentals (async processing, pub/sub, idempotency, retries, caching), and you debug across services with logs, traces, and metrics
- Hands-on experience with LLMs, at work or on your own, and curiosity about making them reliable
- Product judgment: you can read a bad conversation and tell whether the cause is the prompt, a tool, the data, or a service
- Daily use of AI coding agents, and good judgment about when to trust their output
More about this role
What is Bilt?
Bilt is the membership for where you live.
What started as a way to reward people on their largest expense has turned into an ecosystem connecting our members, property managers and local merchants.
Travel, dining, fitness, everyday spend. We are building systems across payments, credit, loyalty, and commerce all at once.
We run lean and move quickly. Every person here has a real impact on what gets built and how fast it happens.
This role comes with real ownership and high expectations. If you prefer clearly defined lanes and structure, this will feel uncomfortable. If you want to build quickly, have a real say in what gets built, and work on products used by millions, you will likely do your best work here.
Bilt is the membership for where you live. We started by rewarding people on their biggest expense, rent, and have grown into a network connecting members, property managers, and local merchants across dining, travel, fitness, and everyday spending.
Concierge runs in the Bilt app, on the web, and over SMS, iMessage, and email. Members use it for dining, rent, payments, travel, and support. Restaurants and property managers use it to talk with their customers,...
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